Home visit requests should only be for patients who are genuinely housebound or terminally ill. Please bring children to surgery to be seen. The doctor can see four or five patients in surgery in the time it takes to carry out one home visit, if it is some distance away. It may be possible for you to be seen as a priority if you are very ill. Please make arrangements with the triage doctor. Please help us to help you by:
Making home visit requests between 8.00am and 10.00am on the visit request option from the menu on the surgery number.
Attending at the surgery during the day, or the out-of-hours centre at night. Alternatively you may choose to consult the NHS 111 service by calling the number 111. General health information and useful information such as opening times of late night pharmacies and how to get an NHS dentist available on www.nhsdirect.nhs.uk
Not calling after 6.00pm unless the reason can be medically justified.
If you do ring when the surgery is closed you will be transferred automatically to the Out of Hours service after taking the option for a medical emergency.